Online fraud recovery

Online fraud takes many forms — fake investment platforms, romance scams, phishing and impersonation. Whatever the route, the recovery playbook starts with preserving evidence and engaging the banks and payment providers that processed the transfers as early as possible.

How the process works

1. 1

   We document the timeline, payment methods and parties involved.

2. 2

   We help you report the matter to your bank, payment provider and the relevant authorities.

3. 3

   We pursue the funds through the appropriate dispute, recall and legal channels.

4. 4

   We support you through to closure, including guidance on protecting yourself going forward.

What you can expect

• A confidential, judgement-free review of what happened.
• Practical, prioritised actions — especially time-sensitive ones.
• Coordination with banks and providers on your behalf where appropriate.
• Transparency about the likelihood of recovery in your situation.